Everything You Need to Know
Find quick answers about our clothing, sizing, orders, delivery, payments and returns.
FAQ
Everything You Need to Know
From sizing and materials to orders, delivery and returns—find answers to our most frequently asked questions.
What type of clothing does Joban Garments offer?
We offer a carefully selected collection of modern clothing for men and women, including shirts, dresses, trousers, knitwear, coats, skirts and everyday essentials.
How do I choose the correct size?
Please check the size guide provided on each product page before placing your order. Compare the measurements with a similar garment you already own for the best fit.
What materials are used in your clothing?
Our collections include comfortable and durable materials such as cotton, linen blends, wool blends, satin and quality knitted fabrics. Material details are listed on each product page.
How long will my order take to arrive?
Most UK orders are processed within 1–2 working days and delivered within 3–5 working days. Delivery times may vary during weekends, holidays and busy periods.
Can I return or exchange an item?
Yes. Unworn and unused products can be returned within 14 days of delivery. Items must have their original labels and packaging.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing your tracking information.
How can I contact Joban Garments?
Yes, HAQIKI ships to selected international destinations. Available delivery options, shipping costs, and estimated delivery times will be shown at checkout based on your location.
Can I return or exchange my order?
You can contact us through the website enquiry form or email us at hello@jobangarments.com. Our team will respond as soon as possible.
